Very professional and warm. Knowledgeable, great selection and location is great for a bike shop...plenty of parking and test rides are easy and comfortable. Boris spent a fair amount of time and patiently answered all of my questions. Happily riding my new Minturno! Sending my brother and his kids there this weekend.
I learned my lesson and agree with the fellows giving them bad review,...rude and completely unprofessional stuff, lf you're not sure how to do your job at least don't lie to my face becouse there are other shops willing to help and you don't have to waste two weeks of my time and tell me to go somewhere else. My foot and whoever I know will not cross the door of those butchers
Smart Cycles Rocks! These guys are great. I've bought two bikes here and have sent a couple friends in who also bought bikes. They all agree with me. Recently, I bought wheel parts and cranks online. Long story short, I ordered the right stuff but the online store sent the wrong parts. Smart Cycles discovered this while building my wheels. They could have banged me for 4 hours of labor, and they explained to me WHY THEY COULD/SHOULD have done so...and they were right...but Alex, the owner was so cool and let it go saying he appreciated all the business I have given them. They have me as a customer for as long as I ride bikes.
I've visited years ago and Mr. Stanek is an amazing business man.
Definitely listen to Alex. He is a wealth of knowledge and will deal . Tell him what sort of riding and a budget. He will get you the best deal
Smart Cycles is a US Bicycle Store based in Norwalk, Connecticut. Smart Cycles is located at 303 Strawberry Hill Ave, Norwalk, CT 06851, USA.
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