Customer service within a company is something that is important to us so when I heard about the excellent support staff at North Mill I was interested in learning more. I chose North Mill because of their flexible pricing and down payments that cater to many different client situations. Plus they manage to provide credit decisions in a timely manner and make the overall funding process simple and quick. Best customer service and staff you could ever work with!
UPDATE: Title was received 74 days after payment was wired.
When it came to pick a company to work with I asked another broker and North Mill Equipment Finance came highly recommended. It was the perfect decision! We are very happy with the program. Their turnaround time is quick — something that’s quite important to us as our customers need answers right away. Plus the entire staff provides outstanding service.
Had a really decent experience with this company!! Look forward to doing more business with them in the future.
If there was a negative amount of stars, I would choose that. We purchased a repossessed vehicle from this company, and 69 days later, we still do not have a clean title. We were told that we should have the title in 3 business days at the onset of the transaction. Week two we were told it could take up to 30 days. Now, we are being told that there is nothing they can do. They do NOT initiate communication. Every status update has been a result of me requesting contact with management. If you are purchasing a vehicle that you intend to put to work, don't buy it from them. There's no guarantee you'll get a title.
The staff offered the best customer service that we have received from any company. We have plenty of “A-Credit” lenders. We have plenty of “D-Credit” lenders. But it’s hard to find a lender that can do multiple credit types, especially one that handles the common “B-C” range customer. North Mill does an excellent job in this market.
North Mill Equipment Finance Llc is a US Finance company based in Norwalk, Connecticut. North Mill Equipment Finance Llc is located at 50 Washington St, Norwalk, CT 06854, USA.
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